MERC Policies

Cancellation Policy 

MERC Performance, LLC recognizes that situations may arise in which you must cancel or reschedule your session. It is therefore requested that you provide at minimum a 2-hour notice if you must cancel/reschedule your session. Personal training sessions cancelled less than 2 hours in advance will forfeit the rate of the missed session.

Late Policy 

Training sessions are 50-55 minutes in length and will begin on time. Failure to be present at the agreed upon time will reduce the length of your session. Please be mindful of your trainer and respect the time of other clients who may have scheduled sessions after you.

No Show Policy 

Failure to provide Jasma Haskins (MERC Performance, LLC) with a 2-hour notice or failure to be present for your session will forfeit one session’s payment. Please be mindful of your trainer, as not showing limits your trainer’s availability to train other clients.


Payments are due prior to participating in sessions. A 3-month commitment is required initially, afterwards payments will continue to automatically draft on a monthly basis using the payment method on file. A 30 day notice is required prior to cancellation. 

Refund Policy 

No refunds will be issued for any reason with the following exceptions 

  • Client becomes incapacitated or loses mobility. This includes and is not limited to personal training sessions, group training sessions, partner training sessions, virtual sessions, in-person sessions, online training, or products created and sold by Jasma Haskins, (MERC Performance, LLC). 

There are no refunds or reimbursements for sessions not used due to the clients own negligence or failure to carry out the guidelines provided my MERC Performance. 

Jasma Haskins (MERC Performance, LLC) deserves the right to end personal training sessions for the following reasons: 

  • Failure to be consistent or failure to demonstrate interest in the training program. This includes but is not limited to cancelling/not showing for 3 or more sessions within any timeframe. 

Privacy Policy

Please keep in mind Jasma Haskins, JaRon Banks, MERC Performance, LLC may utilize your fitness/progress photos and videos for business purposes via social media including, but not limited to the following platforms: Instagram, Facebook, Tumblr, TikTok, YouTube, TrueCoach,, etc.


Please direct any questions to